Shipping policy
Shipping Policy
Orders are typically processed within 1–3 business days. Orders are not processed or shipped on weekends or major holidays.
Shipping Rates
Shipping charges are calculated at checkout based on the delivery address and order details.
Shipping Method
Standard orders are shipped using USPS Ground Advantage. Estimated delivery times shown at checkout begin after the order has been processed and are estimates only. Carrier delays may occasionally occur.
Tracking
Once your order ships, you will receive a shipping confirmation with tracking information at the email address provided during checkout.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error in your shipping information. Once an order has shipped, we may not be able to change the delivery address.
Lost or Damaged Packages
If your package appears to be lost in transit or arrives damaged, please contact us at ropeswingmoab@gmail.com with your order number and we'll help you determine the next steps.
Questions
For questions about your shipment, contact us at ropeswingmoab@gmail.com.